Appointment Policy
At Soulshine Synergy, we prioritize your dedication and investment in your wellness path. To maintain exceptional service standards for all our patients, we have established the following booking and cancellation guidelines.
Appointment Information
All services take place at 105 The Queensway, Unit 2104, Toronto Ontario M6S 5B5 or though distance healing.
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Full payment for all sessions is required before your treatment begins.
Your first visit includes completing necessary registration and consent documentation; a
short medical history, and might extend by 10-15 minutes.
Telephone communications are limited to business hours only. Should you reach the voicemail, kindly leave a message with the date and time of your call. We aim to respond to all messages within 24 hours.
Late and Cancellation Policy
Should you arrive late, we will accommodate you, however, your session will conclude at the originally planned time, unless the subsequent slot is vacant.
We respectfully ask for at least 12 hours; notice when cancelling or changing your appointment. This enables us to accommodate other clients seeking available appointments.
To modify or cancel your booking, please:
- Contact us at (416) 999-3890
- Send an email to kim.soulshinesynergy.com
Refund Policy
We maintain a strict no-refund policy for unattended sessions or late cancellations. Your scheduled time is exclusively reserved for your treatment, and late changes prevent other clients from utilizing this slot.
Why This Policy Matters
Our cancellation guidelines serve to:
- Value our practitioner's expertise and time
- Provide equal appointment access to all clients
- Sustain our high-quality service standards
We consider these guidelines essential for fostering a mutually beneficial relationship
between our wellness centre and our esteemed clients.
Your Commitment to Wellness
By securing an appointment with Soulshine Synergy, you acknowledge and accept these cancellation terms. We value your cooperation in maintaining an efficient scheduling system.
Remember, each appointment represents a crucial step in your wellness journey. We are committed to supporting you and request your dedication to both you and our practice.
Thank you for selecting Soulshine Synergy as your partner in health and wellness.
Book Your Next Appointment
Created 2025/06/08
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